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American Express Message

On behalf of all of us at American Express, our thoughts and prayers are with the victims of the September 11th tragedy and with all Americans during this difficult time.

From a business standpoint, American Express continues to operate fully. Our headquarters near the World Trade Center has sustained damage, but most merchant processing, authorizations and settlements are handled outside of New York .

We have experienced some minor issues in processing transactions with a handful of establishments. If you are having any problems in processing American Express transactions, please call the American Express Merchant Service Center , which is available 24 hours a day, at 800-528-5200. If you have a problem obtaining an approval code, you may obtain a verbal authorization from our Authorization center at 800-528-2121.

American Express is completely dedicated to providing the world-class customer service that our customers have come to expect. If we can be of further service to you, please do not hesitate to contact our Merchant Service Center or your Client Manager.

Southern Massachusetts Client Managers:

Boston-South Shore , Tracy Paige, 800-690-9367
 South Coast , Cape and The Islands , Susan Evers, 800-609-8215

Default Energy Rate Savings

If your business is paying the default rate for electricity, the Chamber has a discounted rate available through AES NewEnergy.  Information may be obtained from Kevin Joseph Kelly, Telephone 617-772-7871, Fax 617-772-7550 or email at [email protected].

Group Tour Magazine Co-op Ad Huge Success

The Chamber is in the process of renewing it’s partnership with Group Tour Magazine and is offering a co-operative ad opportunity for you at a very reasonable rate. This publication is distributed quarterly to 10,000 tour planners. Additional copies are distributed at trade shows and special mailings. Coverage may also be received on www.grouptour.com.

The two page ad spread dedicated to Cape Cod will retain the center spread location. All participants receive direct lead response following each publication. In addition to the Chamber all participants are invited to submit editorial information for consideration. Space deadline is November 15.

For detailed information please contact Arthur Ratsy or Wendy Northcross at the Chamber. For publisher questions or a copy of the magazine call Jill Talladay at Group Tour Magazine on Cape Cod at 508-398-0400.