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December 14, 2001

In this issue:

Announcement regarding John O�Brien�s role at the Cape Cod Chamber
H2b Visa Program helps fill gaps for seasonal employment
Preliminary Results from this fall�s Training Needs Survey
Workforce Training Fund Express program
Local Volunteer Opportunities
 

Announcement regarding John O�Brien�s role at the Cape Cod Chamber  

On December 5, 2001 , the Cape Cod Chamber of Commerce announced that Chief Executive Officer John D. O�Brien has decided to take a reduced role in the Chamber�s daily operations beginning in January 2002.  He will continue to work on fund raising, legislative liaison and public policy issues on the Chamber�s behalf.  

�This is not a retirement on my part.   The organization is very strong and has good internal and external leadership.  I am very proud of our standing in the community and will continue to be involved in the Chamber�s Program of Work� stated Mr. O�Brien.  

Paul Rumul, Chairman of the Board of Directors, commented, �John will continue to act as the transitional chief executive officer until the Chamber settles on a new management structure.  A Chamber workshop on that issue coupled with a look at the 2002 Program of Work will take place early in 2002.  Wendy K. Northcross will continue as the Chief Operating Officer and has the complete confidence of the Board in her role managing the day to day operations of the Chamber�.  

The Board of Directors approved this procedural process and looks forward to the Chamber�s continuing important role in Barnstable County .   

H2b Visa Program helps fill gaps for seasonal employment.  

The Cape Cod Chamber of Commerce, the Lower Cape CDC and the Massachusetts Restaurant Association held two workshops on December 11th on how to access foreign workers to fill summer job positions.  The program, attended by 100 business owners and industry leaders, was facilitated by Attorney Mathew Lee of Merson and Lee P.C. of Barnstable , and highlighted speakers from the U.S. Department of Labor, the Massachusetts Department of Employment & Training and Attorney General�s Office, and a labor law attorney from the New York law firm Mintz & Levin.   

Each session covered topics including how to complete the application process, prevailing wage requirements, employer compensation for providing meals and lodging, and issues around terminating employees.  The panelists also discussed possible legislative changes that could affect the program due to tightened homeland security in the wake of the September 11th attacks.   

To obtain more information on this topic or to contact a representative from one of the aforementioned agencies, please use the listing of websites and phone numbers below.  

U.S. Department of Labor
Employment and Training Administration
www.doleta.gov/emploer/dflc.asp
Ray Lopez
1-877-889-5927

Mass Department of Employment & Training
www.detma.org
Juanita Stein
617-626-5300

Mass Attorney General�s Office
www.ago.state.ma.us
Anita Maietta
Boston              617-727-3465
New Bedford    508-990-9700

Preliminary Results from this fall�s Training Needs Survey

Many thanks to those of you who participated in the Training Needs surveys earlier this fall.  Preliminary results show the top ten priority areas for training for entry and intermediate level employees in the retail, foods, lodging and attractions businesses are:

1.      Customer or Guest Services                                     

2.      Attendance and Punctuality 

3.      Completing Tasks 

4.      Listening and Observing   

5.      Responsibilities to Employer and Fellow Workers 

6.      Interpersonal Skills  

7.      Personal Appearance 

8.      Personal Hygiene 

9.      Problem Solving 

10.  Conflict Resolution

Owner/managers from 70 Food service 73 retail, 106 lodging, and 47 attractions responded.  There are some slight differences in the rankings for the four strands.  

Between one quarter and one third of responding firms were interested in participating in possible joint employee training.  We are currently developing a proposal to the State to develop these efforts with an active Workforce Development Committee consisting of Chamber members.  

Responses from front line supervisors and employees at 30 businesses are currently being tabulated.  Again, thanks for helping!  

For more information on the results or questions, contact Clare O�Connor, Director, Workforce Development, at ext. 521 or [email protected]

Workforce Training Fund Express program  

Attached for your information is the link to the Workforce Training Fund Express program, a quicker and easier way for small businesses to obtain funding for employee training.

The Express program follows many of the guidelines of the general Workforce Training Fund program, but is targeted toward smaller businesses. Some of the features of the new program include:  

*           Applications will be accepted on an ongoing basis and approval will take no longer than three weeks;

*           Applications can be submitted on-line;

*           Funding will be available to labor organizations and employers with 50 or fewer employees;

*           Individual grants up to $15,000;

*           Training will consist of courses listed on the Workforce Training Fund Express website.

Feel free to contact Jason Albert at (617) 626-5190 or our toll-free information number at 1-800-252-1591 if you have any questions about the Express program or would like DET to make a presentation regarding this program to your organization.  

http://www.detma.org/workforce/Programs/express.htm  

Jack King, Director
Massachusetts Division of Employment and Training
19 Staniford Street :  Executive Office
Boston , MA 02114

Local Volunteer Opportunities  

American Cancer Society�s Road to Recovery

Through the services of volunteer drivers the American Cancer Society�s Road to Recovery program is committed to providing cancer patients with rides to and from their treatments.  Last year in the Cape Cod area volunteer drivers provided more than 1,800 rides.   If you have a car and are able to donate any amount of time between 9am and 5pm weekdays, you can really make a difference in the life of a cancer patient by becoming a volunteer driver.  Drivers� availability is matched with the needs of patients who call.   

Although cancer treatments today work better than ever, temporary side effects can make patients feel too sick to drive or take public transportation to their appointments.  For those without family or friends living close by, the lack of transportation may mean missing treatments that could save their lives.   

For more information, or to volunteer as a Road to Recovery driver, contact your local American Cancer Society at 508-775-4161.  Information is also available through the 24-hour information line at 1-800-ACS-2345 or the web site www.cancer.org.   

Big Brothers Big Sisters  

Could you spare an hour a week to share your career, eat a meal, play a game or just hang out with a teen who is at high risk of dropping out of high school?

Big Brothers Big Sisters of
Cape Cod is looking for volunteers who are willing to spend an hour a week with bright, talented, outspoken, challenged kids, kids needing extra support from a caring adult with no agenda.

At Harwich H.S. we're looking for volunteers to meet at the
Harwich Community Center
to play ping pong, basketball, pool, or a hand of cards, either with one kid or in a group of several kids and volunteers.  At DY we're looking for 5-6 volunteers to take a video production class with 5-6 students at the C3TV studio.  Another group would like to meet their mentors for breakfast with other student/mentor pairs at school.

We have a gifted artist, a cartoonist, actually, who very much needs support to stay in school.  A teen mom, a soon-to-be teen dad, kids interested in criminal justice, kids interested in drama, electronics, plumbing, cosmetology - they are all part of the program.

A one hour interview and two hour training, plus on-going support is also included.

If this sounds like you, please contact Candy Fox at Big Brothers Big Sisters, 508-771-5150, or 775-1987, or via email at [email protected].

 
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